Truth Is Thursday--Rant Time

Truth Is: Yeah, yesterday didn’t happen.  At least, that’s how it felt. It was one of those days where every hour passes by so fast, you think you’re in Doctor Who’s TARDIS. 

Truth Is:  The state of customer service is for crap today, and I’m especially ticked because this circus of elephant crap involves my parents. 

My parents found a spiffy new dishwasher on sale at Best Buy.  Upon purchasing it, BB scheduled a delivery for Tuesday, with installation to occur on Wednesday.  My parents waited around all damn day (from 6:45 a.m., mind you) for nothing.  Never showed. 

Dad called.  Now, it could come Wednesday, and, if not, for sure on Thursday between 8 a.m.-6 p.m. 

Can you guess?  Another no show. 

Dad called and he keeps getting the same response: “I’ll check and get back to you.” Predictably, there’s no “get back to you.”

I’ve had it up to here (indicating over my hair).  It’s not so much the no-shows, but the lack of communication that infuriates me.  Can’t make it?  Call/e-mail/text.  Have to reschedule?  Call/e-mail/text.  It’s really very simple and requires very little effort, and even less time. 

{{{See next Truth Is for the conclusion to this little drama}}}

Truth Is:  Major miscommunication, not a lack of customer service.  Dad gave them two numbers: home (required local number) and cell.  Dad thought they were going to call the cell, but they kept calling the home phone.  Problem?  Mom and Dad keep the ringer off on the home phone, since they mostly use cells. 

So, as Best Buy kept calling the home phone, and Dad kept staring at his non-ringing cell, a big wad of stress built up inside my mom, which, of course, reached me.  And y’all know how I protect my parents, so, naturally I didn’t like anyone messing with them.

The big wad of stress soon turned into an enormous wad of duh when Dad realized what had happened. I can’t even begin to tell you my mom’s reaction. lol

Eventually, everything was sorted and the rep from BB showed up, installed, and even talked a little LSU.  He was a great guy, my parents have a dishwasher, and all is well.  The End...until the next.

Truth Is: BFF got all territorial on me.  He and I were in the middle of a text-fest when, to one of his jokes, I mentioned a guys name.  Enter crickets.  No more texts for a while.  The catch is he should have known EXACTLY what I was talking about—it wasn’t a guy; it was the name of a team mascot.  Later, I get a text asking who this guy is—Dear God Almighty, BFF!  When I texted the obvious answer back, he was all, “ugggggghh.” 

Mom says she’s not sure how he’s going to handle it when I find someone.  And it’s not because he has feelings any deeper than friendship—I think sometimes he’s afraid the friendship will vanish when I find the one, marry, etc.  I’ve seen that happen too much to ever let that happen.  He’s part of my life, always will be. Convincing him of that is a whole other matter.

Truth Is:  I hate the Yoplait swapportunity ad (or however you spell it).  I really just want to take that spoon and smack her on the head.  They need to stop that ad immediately.