Thursday, March 8, 2012

Truth Is Thursday--Rant Time



Truth Is: Yeah, yesterday didn’t happen.  At least, that’s how it felt. It was one of those days where every hour passes by so fast, you think you’re in Doctor Who’s TARDIS. 

Truth Is:  The state of customer service is for crap today, and I’m especially ticked because this circus of elephant crap involves my parents. 

My parents found a spiffy new dishwasher on sale at Best Buy.  Upon purchasing it, BB scheduled a delivery for Tuesday, with installation to occur on Wednesday.  My parents waited around all damn day (from 6:45 a.m., mind you) for nothing.  Never showed. 

Dad called.  Now, it could come Wednesday, and, if not, for sure on Thursday between 8 a.m.-6 p.m. 

Can you guess?  Another no show. 

Dad called and he keeps getting the same response: “I’ll check and get back to you.” Predictably, there’s no “get back to you.”

I’ve had it up to here (indicating over my hair).  It’s not so much the no-shows, but the lack of communication that infuriates me.  Can’t make it?  Call/e-mail/text.  Have to reschedule?  Call/e-mail/text.  It’s really very simple and requires very little effort, and even less time. 

{{{See next Truth Is for the conclusion to this little drama}}}

Truth Is:  Major miscommunication, not a lack of customer service.  Dad gave them two numbers: home (required local number) and cell.  Dad thought they were going to call the cell, but they kept calling the home phone.  Problem?  Mom and Dad keep the ringer off on the home phone, since they mostly use cells. 

So, as Best Buy kept calling the home phone, and Dad kept staring at his non-ringing cell, a big wad of stress built up inside my mom, which, of course, reached me.  And y’all know how I protect my parents, so, naturally I didn’t like anyone messing with them.

The big wad of stress soon turned into an enormous wad of duh when Dad realized what had happened. I can’t even begin to tell you my mom’s reaction. lol

Eventually, everything was sorted and the rep from BB showed up, installed, and even talked a little LSU.  He was a great guy, my parents have a dishwasher, and all is well.  The End...until the next.

Truth Is: BFF got all territorial on me.  He and I were in the middle of a text-fest when, to one of his jokes, I mentioned a guys name.  Enter crickets.  No more texts for a while.  The catch is he should have known EXACTLY what I was talking about—it wasn’t a guy; it was the name of a team mascot.  Later, I get a text asking who this guy is—Dear God Almighty, BFF!  When I texted the obvious answer back, he was all, “ugggggghh.” 

Mom says she’s not sure how he’s going to handle it when I find someone.  And it’s not because he has feelings any deeper than friendship—I think sometimes he’s afraid the friendship will vanish when I find the one, marry, etc.  I’ve seen that happen too much to ever let that happen.  He’s part of my life, always will be. Convincing him of that is a whole other matter.

Truth Is:  I hate the Yoplait swapportunity ad (or however you spell it).  I really just want to take that spoon and smack her on the head.  They need to stop that ad immediately.


27 comments:

  1. If you hadn't explained it I would have said that BFF did have feelings for you. That's an odd reply for someone who has feelings that go no farther than friendship.

    My friend had a couch delivered THREE times because each time it was damaged. You'd think the guys could get it off the truck without hitting anything.

    ReplyDelete
    Replies
    1. People have wondered about his feelings before, but he's just like a long lost brother, and he's a total and complete forever bachelor. lol

      Oh, wow. That's bad!

      Delete
  2. I believe the world may end if they wind up putting "swapportunity" in the dictionary. Maybe THAT's what the Mayan's were worried about. ;o)

    I don't even give out my house line. Because I can't remember it. Seriously. It's just sad. Although I guess I could look myself up in the phone book. No? lol

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    Replies
    1. SO true. If that add that to the dictionary, I give up. lol I'm still not over them adding "funner." When I grew up, that was a big no-no.

      It's true. Cell phone, yes, home phone, not so much. I know the area code part...does that count? lol

      Delete
    2. O.M.G. They did not add "funner". No. I refuse to believe it. No. Nuh-uh. Not happening. *feels world spinning out of control*

      Delete
    3. I can't remember where I read it or heard it, but supposedly it was added a couple years ago, I think. I only HOPE they were wrong. Supposedly it was added because so many people used it. I mean, WTH?! So, improper English is now suddenly proper b/c the masses say so??? Lord, help us all.

      I sincerely hope someone was pulling my leg on that one.

      Delete
  3. I love your blog, great content! follow follow follow :)

    check out mine, follow back if you like it?
    f-a-i-r-y-l-i-g-h-t-s.blogspot.com
    ta!

    ReplyDelete
    Replies
    1. Aw, thank you so much!!! I will absolutely stop over and follow you! :)

      Delete
  4. So...when customer service was calling back...were they trying to call the home phone back as well, or were they just not calling back?

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    Replies
    1. They were just calling the home number. Dad finally got a hold of the woman who sold him the dishwasher and everything was cleared up--she made sure they called the cell from then on.

      Delete
  5. Misunderstandings, complications, hurt feelings . . . sounds just like my life.

    Love,
    Janie

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  6. hahahah that Yoplait ad IS the worst! Funny how you've noticed as well! I am officially **following :)

    Check out my blog! I blog about mostly my LIFE, HUMOUR, MUSIC, LOVE, BOYS, TEEN TOPICS, BEAUTY, FASHION, and more. Make sure to leave me a comment and follow if you like what you see!
    www.wadduprachel.blogspot.com

    Rachel

    ReplyDelete
    Replies
    1. It really is an awful ad! I'm glad I'm not the only one who can't stand it.

      I will absolutely stop by and follow! So glad you found my blog! :)

      Delete
  7. I'm glad you explained about your territorial bff, because I was about to post that it was clear he had feelings for you!

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    Replies
    1. :) He's like a big, overprotective brother. :)

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  8. So how would you feel if BFF found a special lady?

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    Replies
    1. I'd be happy for him. He truly is just like a brother to me. :)

      Delete
  9. Yep, it seems like the more ways we have of communicating all the time and everywhere, we communicate less!

    I never give out my cell phone--I usually have it off. I still have a land line, and prefer people calling that.

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    Replies
    1. Oh, so perfectly put! Bizarre, isn't it? I miss the days of letters and notes.

      Delete
  10. I'm not so sure about BFF not having feelings for you!
    Landline all the way here. My hubby has a hard enough time with the DVD player!!! Have a great weekend.

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    Replies
    1. He doesn't apart from friendship. :) I like having a land line, although I use my cell most often. The DVD player can be a total pain, especially after the power goes out and all the settings get wonky. lol Have a wonderful weekend, too!

      Delete
  11. Nobody likes feeling like they could be replaced but that is an insecurity of his and not something that you ever made him feel. He'll deal because he has no other choice but to do so.

    Your silly parents...turn the ringer on when service men/women are coming. lol. Glad it all got straightened out.

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